FAQ

Do I have to be careful when winding up my timepiece?

Wind confidently until you feel the crown bouncing back in your fingers. Once this starts happening take it slower until you feel a firmer resistance and then stop. Try not to wind so much that the crown comes to a hard stop. This will damage your watch over time if repeatedly wound to this hard stop point. Winding from zero to hero, takes about 30 full turns and gives you a power reserve of approx. 55 hours.

​How often do I need to service my timepiece?

As we use a mechanical hand-wound movement, they do require servicing but not as regularly as you might think. We recommend having a professional take a look every 3-5 years just to ensure your timepiece runs smoothly and lasts a lifetime.

 Is shipping and vat included?

All shipments are sent out with FREE express shipping. Shipments are delivered with DHL express, and is shipped out on the first business day after your order. Door to door delivery for your convenience. We deliver anywhere you want. Your doorstep, your neighbors, at work, holiday destination, post office, etc. etc.

Everything is included for sales made in Norway. For other destinations, local duties/taxes apply. Customs policies vary widely from country to country. Please contact your local custom office for further details.

 Are your timepieces waterproof?

All our timepieces has a 5ATM - water resistant but we don't recommend swimming with it on. Water damage is not covered by our one year warranty. And please remember that all our timepieces are delivered with a high level Italian leather strap. The leather straps should under no circumstances be under water.

​What is your return policy?

After your order is received, you have 14 days to return it. You will receive a full refund on the condition that the product is unused and returned in its original packaging. Please contact us for further instructions.

How long is the warranty?

All timepieces comes with a one year warranty which covers manufacturing defects. The warranty does not cover damages that may occur from normal wear and tear and everyday use. The warranty is invalidated if the rear casing has been removed or tampered with in any way.